Sustentação AMS

Application Managed Services

More than IT support. A service that ensures stability and evolution of the applications that power your operation. Get technical predictability, governance, and new features aligned to your business goal.

Every company has felt the impact of a bug, a broken integration, a billing process that stalls, or an operation that simply stops. Yet most businesses still rely on reactive support, with no visibility into what is silently at risk.

Corporate systems deserve to be managed for what they truly are: strategic assets that generate and protect revenue.

That is what NextAge Application Managed Services delivers. A model that combines corrective support with root cause analysis, continuous evolution and technical governance with executive oversight.

Equipe de TI analisando dados no monitor

Your systems deserve more than an open ticket.

Team meeting at the table
Shield
+19 Years in
the market
Laptop
+600 projects
Globe
+10 countries
Star
+150 professionals

Application Managed Services Success Stories

Companies that invested in digital transformation and reached new performance levels with NextAge.

APCBRH

One of the largest Brazilian dairy cattle associations.

Challenge

The system faced cloud instabilities, manual billing processes and had limitations in dairy production data collection. This prevented the operation from scaling.

Solution

NextAge took over continuous system support and led three lines of evolution: cloud migration to a more stable environment, API-based billing module integration with the banking system and a new method for collecting dairy production data.

Results

90%

System outages reduced

100%

Billing processes automated

+2

Features delivered in production

Sicredi XP Andrade Gutierrez Camargo Corrêa Munters Pado Rumo The Coffee Batavo Benner Betfair Cresol Neil Patel WEG Scania

The four pillars of an operation without surprises

The service was structured to cover every front that a corporate system demands, from bug fixes to backlog evolution.

Profissional sorrindo
Ícone Corretiva

→ Corrective (bug fixing)

Ícone Adaptativa

→ Adaptive (adjustments)

Ícone Evolutiva

→ Evolutionary (improvements)

Ícone Governança

→ Governance (management focus)

Who is this for?

Application Managed Services
is for you if:

  • Ícone de gráfico You are a CTO, CEO or COO of a mid to large-sized company
  • Ícone de gráfico Your operation depends on proprietary or highly customized systems
  • Ícone de gráfico Your IT team is lean and cannot cover all fronts
  • Ícone de gráfico You have already experienced operational failures with direct business impact
  • Ícone de gráfico You are looking for stability, predictability and governance

This service is not
for you if:

  • You run a small business with simple, low-risk systems
  • You are looking for a single developer for a specific demand
  • Your main contracting criterion is the lowest price
  • You do not see your systems as strategic business assets
  • You are not looking for commitment to a continuous model
// ABOUT
NX

Why Choose NextAge?

NextAge was founded in 2007 with one goal: to make software development more disruptive, human, and effective.

Innovation has always been in our DNA. We shook up the tech industry with the new Staff Augmentation, our proprietary methodology that drives up to 40% more productivity across teams.

Then we pushed even further with NextFlow AI, a new approach to development that combines AI and human expertise into every line of code.

Today, we are the partner that turns complexity into clarity and accelerates your business with the best talent out there.

Escritório NextAge

Downtime directly impacts revenue

Mulher trabalhando no computador

Every hour of instability, every poorly fixed bug, every postponed feature, all of it has a cost to your business. And that cost only grows over time.

Let us talk to understand the status of your systems and design a support model that protects your operation before the next downtime happens.

No cost, no commitment. You will leave with a clear diagnosis of your operational risks and an action plan to address them.

How can Application Managed Services help your business?

What makes NextAge different from everything you have tried before.
1

Operational stability

We do not work on one-off improvements or offer generic support. Our operation was built with a focus on managing active applications, with methodology, processes and teams aligned to your business.

Continuidade operacional
2

Contractual predictability

Structured hour packages, defined SLA and clear scope from day one. You have full visibility into what is being delivered.

Previsibilidade contratual
3

Focus on revenue

System failures rarely stay within IT; they impact operations, finance and end customers. That is why we treat your applications as strategic business assets, and every decision is made with that impact in mind.

Foco em proteção de receita
4

Executive relationship

Our work goes beyond technical execution. You have access to regular check-ins, executive reports and real visibility into the health of your systems. Technology as a management agenda item, not just an operational one.

Relacionamento executivo
5

Teams that grow with your maturity

Every operation has its own stack, its own risks and its own moment. Before proposing any model, we understand your reality and structure the service around what makes sense for your context.

Times que acompanham sua maturidade
6

Boutique model

A specialized team, free from bureaucracy and hard-to-reach contacts. That means faster response times, proximity to decision-makers and a team that truly knows your systems.

Estrutura de boutique

Learn more

Want to understand more about how Dedicated Dev Teams can help your business? Explore articles from our blog, client testimonials, and our other services to drive your digital transformation.

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FAQ

What is NextAge's Application Managed Services?
It is a continuous application management model for corporate systems, structured around four pillars: corrective, adaptive, evolutionary and application governance. Unlike traditional support, the service combines maintenance, evolution and technical governance in a single recurring monthly contract.
What is the difference between AMS and traditional technical support?
Traditional support is reactive, waiting for problems to happen before fixing them. AMS is a model that monitors, anticipates, structures and evolves applications proactively, with governance, defined SLA and planned evolution built into the contract.
What type of company is the service recommended for?
The service is recommended for companies that depend on applications to operate and generate revenue, but do not have a robust internal structure to manage them with governance and predictability. Industries, logistics companies, businesses pursuing digitalization, regional financial institutions and expanding scale-ups are typical profiles.
What types of applications can NextAge support?
NextAge works across multiple technology stacks, including Java, Node.js, .NET, React, Angular, REST APIs, relational and NoSQL databases, as well as cloud environments such as Azure, AWS and GCP.
What is included in the hour package?
The package covers all four service fronts: corrective, adaptive, evolutionary support and application governance. One third of the package is dedicated to monitoring, technical governance and operational indicator tracking.
When does it make sense to modernize a legacy system instead of continuing to support it?
When the cost and risk of maintaining outweigh the cost of evolving. Systems with high technical debt, languages with a growing shortage of professionals and architectures that limit business scalability are clear signs that modernization needs to enter the planning agenda. NextAge helps make that diagnosis and execute the transition in a structured way.
Does NextAge replace the internal IT team?
Not necessarily. The service can act as a strategic extension of the internal technology area, complementing the existing team with specialization, governance and execution capacity.
How is service monitoring carried out?
Monitoring is done through periodic meetings, monthly performance reports and access to real-time operational indicators. The goal is to ensure full visibility into system health and delivery progress.
Is it possible to modernize a legacy system without rewriting everything from scratch?
Yes, and it is the safest path. We work with incremental modernization, replacing parts of the system in a planned way, validating each step before moving forward. This allows technological evolution without exposing the operation to the risk of a full rewrite.
How do I hire NextAge's Application Managed Services?
Start with a no-cost, no-commitment diagnostic conversation. NextAge maps the reality of the client's systems, identifies the main operational risks, and presents a customized support model for the company's context.

Contact NextAge today and discover how Application Managed Services can take your company to the next level