System Maintenance and Support 2.0
What is NextAge’s System Maintenance and Support 2.0?
NextAge's system and application support ensures that the technological solutions implemented in a company continue to operate efficiently and consistently. With a contract starting at 80 hours per month, we provide everything from preventive maintenance to error correction, improvements, and new features, ensuring that systems and applications support daily operations as effectively as possible.
Don't let your system go down – ensure 24/7 support today!
Have you experienced these types of issues?
- Your system often suffers from breakdowns and outages, affecting the continuity of operations;
- Your current technical support takes too long to respond and resolve problems, leading to business losses;
- You’ve hired a support service, but the technical quality did not meet expectations;
- Your current provider is reactive, only fixing problems after they have caused damage, rather than preventing them in advance;
- You are overwhelmed with incident management and maintenance, causing you to lose focus on more critical, long-term business objectives;
- The current support provided is superficial, without a deep analysis of system requirements or ongoing improvements.
Benefits of System Maintenance and Support 2.0
- Multidisciplinary Team: Nextage’s support division includes a wide range of professionals such as developers, analysts, QAs, DevOps, testers, and more;
- Cost Efficiency: Full-service packages starting at 80 hours per month, with competitive pricing;
- Expertise and Agility: Supported by a multidisciplinary technical team that is both dedicated and highly qualified;
- Custom Development: We offer a fully customized service, focused on identifying specific improvements for each project and resolving errors and bugs. Our approach ensures that systems are designed to meet the unique needs of each client, maintaining long-term security, stability, and efficiency.
How can System Maintenance and Support 2.0 help your business?
If your company is dealing with any of the issues listed below, NextAge’s System Maintenance and Support 2.0 is the ideal solution. Contact us and see how we drive meaningful results.
Internal team short on time
We allow your in-house team to focus on strategic activities while we take care of system maintenance and support, optimizing the use of your time.
Recurring errors and bugs
We quickly identify and fix errors and bugs, ensuring your systems run smoothly and at peak efficiency.
Ineffective technical support
We provide swift, specialized support that proactively resolves issues, ensuring minimal disruption to your operations.
High costs for expanding the internal team
Cut the expenses of hiring and managing an internal team by leveraging our highly skilled professionals.
Poor system performance
We optimize your systems' performance, ensuring they operate at top efficiency and contribute to increased productivity.
Internal team spending too much time on non-core systems
We manage the systems outside your core business focus, freeing up your team to prioritize what truly drives your success.
Join companies that have already transformed their systems with NextAge.
Why choose NextAge’s System Maintenance and Support 2.0?
It’s a smart and strategic decision for companies that want to keep their technology operations running smoothly and efficiently. With a proactive team offering specialized technical support, NextAge is always ready to resolve any issues, ensuring timely fixes, updates, and optimal system performance. This approach not only cuts down on corrective maintenance costs but also frees up your internal team to focus on high-priority, strategic initiatives. In short, NextAge’s system support delivers security, efficiency, and peace of mind, allowing your business to operate without worrying about tech-related concerns.
What does each professional do?
Developers
NextAge developers are responsible for building, implementing, and supporting software, applications, and systems. They write the code that powers tech solutions tailored to client needs. Beyond coding, they test, debug, and maintain these programs, ensuring smooth functionality and timely update when needed.
Analysts
NextAge analysts play a crucial role in identifying and solving business problems through technology. They collect and analyze data to understand companies' needs and processes, developing detailed requirements for new systems or improvements to existing ones. Acting as a bridge between stakeholders and the technical team, analysts ensure that solutions are aligned with business goals and expectations.
QAs (Quality Assurance)
NextAge's QA professionals ensure that software products meet high-quality standards. They create and run detailed tests to identify bugs, flaws, and inconsistencies, ensuring software meets all quality and functional requirements. Working closely with developers and analysts, QAs help resolve issues, improve efficiency, and deliver an exceptional user experience.
DevOps
NextAge’s DevOps engineers streamline the development and operations process to enhance efficiency and accelerate software delivery. They automate the development, testing, deployment, and monitoring cycles, ensuring systems remain scalable, secure, and uninterrupted. DevOps teams promote continuous collaboration between development and operations, facilitating rapid innovation and agile market responses.
+16
years
of experience
+600
clients
+150
professionals
9
countriesFAQs
Outsourcing 2.0 is a methodology developed by NextAge. It introduces a modern approach to outsourcing that aims to address the traditional challenges associated with the outsourcing of technology services. NextAge manages the development of applications and systems for your company, allowing you to focus on your main responsibilities.
NextAge provides support for a wide range of systems, from business applications and e-commerce platforms to critical internal systems. Our highly trained professionals are equipped to handle diverse technologies and platforms, delivering tailored, efficient support to meet each client’s specific needs.
Choosing a system support service offers several advantages, including:
- Cost Savings: Avoids the high expenses of maintaining a dedicated internal team.
- Expertise: Gain access to specialists in different technologies and challenges.
- Scalability: Quickly adjust support up or down based on your needs.
- 24/7 Support: Continuous support, even outside regular business hours.
- Focus on Core Business: Allow your internal team to focus on strategic priorities while NextAge manages system support.
You should consider switching providers when:
- Frequent Downtime: Your systems continue to experience regular outages.
- Slow Response Times: The provider’s issue resolution and response times are unsatisfactory.
- Poor Support: The technical support lacks efficiency or proper qualifications.
- High Costs: Service costs don’t align with the quality or level of support provided.
- Lack of Proactivity: Your current provider doesn’t take a proactive approach or offer continuous improvements.
Nextage’s System Maintenance and Support 2.0 sets itself apart with a proactive, preventive approach, while traditional support tends to be reactive, only responding once problems arise. Our methodology includes continuous monitoring, early fault detection, and ongoing system optimization, ensuring improved stability and performance for your systems.
System Support 2.0 boosts system performance through continuous monitoring and optimization, quickly correcting erros and bugs, and ensuring your systems run at peak efficiency. We focus on keeping your systems up-to-date and fault-free, delivering a seamless and reliable user experience.
Any sector that relies on technology for its operations. This includes areas like IT, healthcare, finance, retail, manufacturing, e-commerce, and more. Our tailored approach ensures that critical systems in each sector operate smoothly and securely.
The start time depends on the complexity of your systems and your company's specific needs. However, our efficient process allows us to begin support within weeks after the initial evaluation, ensuring a smooth and seamless transition for your business.
We maintain high-quality service through:
- Round-the-Clock Monitoring: Leveraging advanced tools, we monitor your systems 24/7.
- Expert Team: Our team consists of highly skilled and experienced professionals.
- Ongoing Client Feedback: We continuously integrate client feedback to drive ongoing improvements.
- Proactive Methodologies: Our proactive approach helps prevent issues before they can disrupt your operations.
The key benefits are:
- Proactivity: Continuous monitoring and prevention of issues before they occur.
- Cost Efficiency: Preventive maintenance minimizes the need for expensive and frequent repairs.
- High Performance: Ongoing improvements to ensure optimal system performance.
- Fast Response: Quick problem resolution with minimal operational impact.
- Quality Focus: A dedicated team of experts ensuring your systems run at peak efficiency.
Get in touch with NextAge today and discover how System Maintenance and Support 2.0 can take your business to the next level.
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